FAQ
Frequently Asked Questions
Is my order protected?
You can add optional Shipping Protection to your cart for $3.50 to help cover damage, loss, or theft during delivery. If your order arrives damaged, defective, or incorrect, contact us right away at infothebellaro@gmail.com so we can make it right.
Where do you ship?
We ship worldwide. Depending on availability, your order may ship from our U.S. inventory or from international fulfillment partners, so the tracking information may show a different country of origin. Customs duties or import fees, if any, are the customer's responsibility unless they are included at checkout.
What is the delivery time?
Estimated delivery is within 15 business days after your order has been processed. Delivery dates are estimates and can be affected by carriers, customs, weather, and peak shipping periods. Once your order ships, you will receive an email with tracking information.
Can I exchange or return it?
You have 30 days after receiving your order to request a return. Items must be unworn or unused, with tags and in the original packaging. To start a return, email us at infothebellaro@gmail.com. To exchange an item, return it and place a new order for the one you want.
See our Refund Policy for details and non-returnable items.